Location: Lahore

JOB SCOPE

Manage and support ERP operations across the organization, ensuring effective system utilization, process integration, data accuracy, user support, and continuous improvement of ERP-based business processes.

FOCUS AREAS

• ERP implementation and management
• Business process integration
• ERP modules and system optimization
• User support and training
• Data accuracy and system controls
• Process automation and improvement
• ERP reporting and analytics
• Coordination with IT and business departments

KEY RESPONSIBILITIES

• Manage day-to-day ERP operations and ensure smooth system functionality.
• Coordinate with different departments to understand business requirements and ERP needs.
• Monitor ERP modules, workflows, transactions, and system performance.
• Identify process gaps and recommend ERP-based improvements.
• Support ERP implementation, upgrades, integrations, and system enhancements.
• Provide technical and functional support to ERP users.
• Coordinate with ERP vendors and implementation partners for issue resolution.
• Ensure accuracy and integrity of data within the ERP system.
• Develop and maintain ERP reports, dashboards, and MIS requirements.
• Conduct user training and prepare ERP-related documentation.
• Ensure proper controls, access management, and adherence to ERP procedures.

EDUCATION

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, MIS, or a related field.
• Relevant ERP certifications will be an added advantage.

EXPERIENCE

• 5–8 years of experience in ERP management, implementation, support, or business process automation.
• Industry experience is mandatory.
• Experience in Manufacturing, Engineering, FMCG, Chemical, Steel, Construction, Automotive, or other industrial sectors preferred.
• Hands-on experience with ERP systems and cross-functional business processes.

REQUIREMENTS

• Strong understanding of ERP systems and business processes.
• Good knowledge of ERP modules, workflows, and system integration.
• Strong analytical and problem-solving skills.
• Excellent coordination and communication skills.
• Ability to manage ERP users and cross-functional teams.
• Strong understanding of inventory, procurement, sales, finance, production, and HR processes.
• Ability to work with ERP vendors and implementation teams.